New Horizon LLC
Privacy Policy
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
New Horizon LLC ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our services. All text messaging opt-in data is kept strictly confidential.
This privacy notice describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
Visit our website or any linked websites
Engage with us through sales, marketing, events, or customer support
If you do not agree with our policies and practices, please do not use our Services. For questions or concerns, contact us at [email protected].
SUMMARY OF KEY POINTS
Do we process any sensitive personal information?
We do not process sensitive personal information.
Do we receive information from third parties?
We do not receive information from third parties.
How do we process your information?
To provide, improve, and administer our Services
Communicate with you regarding inquiries, appointments, and promotions
Ensure security, prevent fraud, and comply with applicable law
Do we share your personal information?
Your information is confidential and only used to provide our Services.
In rare cases like business transfers, mergers, or acquisitions, we may share data but will notify you and protect your privacy.
SMS opt-in data and consent records are never shared for marketing or promotional purposes.
How do we keep your information safe?
We implement organizational and technical measures to protect your personal information.
No system is 100% secure; transmission and storage carry inherent risks.
1. INFORMATION WE COLLECT
Personal Information Provided by You:
Name, email address, phone number, physical address
Payment information for transactions or quotes
Opt-in records and timestamps for communication
Non-Personal Information:
IP address, browser type, device info
Website usage patterns
Cookies and similar tracking technologies
Customer Communication:
Records of inquiries, service requests, appointments, and feedback
We process your information to:
Provide, manage, and improve Services
Process transactions and payments
Communicate about inquiries, appointments, and promotions
Ensure security and prevent fraud
2. SMS MESSAGING & COMPLIANCE
Opt-In Consent:
You will only receive messages if you have explicitly opted in
We maintain timestamped opt-in records
We comply with the TCPA and applicable laws
Opt-Out Instructions:
Reply "STOP" to cancel messages
Final confirmation is sent, and no further messages are sent unless you re-opt in
Message Frequency & Content:
Frequency varies based on your interactions
Messages are service-related; no promotional content is sent without consent
Help & Support:
Reply "HELP" or contact [email protected]
Carrier Information:
Standard message and data rates may apply
Supported carriers: AT&T, T-Mobile, Sprint, Verizon, and most regional carriers
Data Protection:
SMS opt-in information is never shared with third parties for marketing.
Subcontractors may access data only for support purposes.
3. COOKIES AND TRACKING TECHNOLOGIES
We may use cookies, web beacons, and pixels to improve your experience.
You can refuse or remove cookies through your browser, but some features may be affected.
4. DATA RETENTION
We retain personal information only as long as necessary to provide Services, fulfill transactions, or comply with legal obligations.
Once no longer needed, information is securely deleted or anonymized.
5. YOUR PRIVACY RIGHTS
General Rights:
Review, update, or delete your information
Withdraw consent for processing
Opt out of marketing communications via email or SMS
U.S. State-Specific Rights:
California Residents: CCPA “Shine the Light” and deletion rights
Colorado Residents: Rights under the Colorado Privacy Act (CPA)
Connecticut Residents: Rights under the Connecticut Data Privacy Act (CTDPA)
Virginia Residents: Rights under the Virginia Consumer Data Protection Act (VCDPA)
Verification may be required before processing your requests. Responses are provided within legal timelines, with the right to appeal any denial.
6. INTERNATIONAL PRIVACY RIGHTS
Australia & New Zealand:
Rights under Australia’s Privacy Act 1988 and New Zealand Privacy Act 2020
Right to request access or correction of personal information
South Africa:
Rights under POPIA/PAIA
Contact: [email protected], [email protected], [email protected]
7. CONTACT US
Phone: +1 214-400-3520
Email: [email protected]
By using our Services, you consent to this privacy policy.